Privacy policy.

Effective Date: April 20, 2026

Rivers Edge Landscaping LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including communications sent via SMS (text messaging).

1. Business Information

Rivers Edge Landscaping LLC
Phone: 804-310-1821
Email: riversedgerichmond@gmail.com

2. Information We Collect

We may collect the following personal information:

  • Name

  • Phone number

  • Email address

  • Physical address (if provided for consultations or site visits)

3. How We Use Your Information

We use the information we collect to:

  • Provide quotes and consultations

  • Schedule and manage appointments

  • Send invoices and payment reminders

  • Send service updates and job-related communications

  • Follow up after services are completed

  • Send occasional promotions (a few per year)

4. SMS/Text Messaging Policy

Consent to Receive Messages

By providing your phone number and opting in, you consent to receive SMS messages from Rivers Edge Landscaping LLC. Consent may be obtained verbally, through our website, via email, or by initiating communication with us.

Types of Messages

You may receive messages including but not limited to:

  • Appointment reminders

  • Invoice notifications (initial message and up to two reminders)

  • Service updates

  • Follow-up messages

  • Occasional promotional messages

Message Frequency

Message frequency varies depending on your interaction with our services.

Message and Data Rates

Message and data rates may apply based on your mobile carrier plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. Once you opt out, you will no longer receive text messages unless you re-enroll.

Help Instructions

For assistance, reply HELP to any message or contact us directly at:

  • Phone: 804-310-1821

  • Email: riversedgerichmond@gmail.com

No Third-Party Sharing for Marketing

We do not sell, rent, or share your phone number or SMS consent with third parties or affiliates for marketing purposes.

5. How We Protect Your Information

We take reasonable and appropriate measures to protect your personal information. This includes using secure systems, restricting access to authorized personnel only, and implementing industry-standard safeguards to prevent unauthorized access, disclosure, or misuse.

6. Sharing of Information

We do not sell, trade, or share your personal information with third parties. Your information is used strictly for business operations and customer communication.

7. Customer Rights and Choices

You have the right to:

  • Update your personal information through your client hub in Jobber

  • Request corrections or deletion of your information

To make a request, contact us at:
riversedgerichmond@gmail.com

8. Data Retention

We retain customer information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Phone: 804-310-1821

  • Email: riversedgerichmond@gmail.com